RUCKUS Edge 144

Does Ruckus support channel 144 in the 5GHz band?

Ruckus products do not support channel 144 in the 5GHz band.

Working with SNMP Agent on the ZD

This article provides an example setup for querying ZD using a SNMP manager tool.

What are Spanning tree Edge Ports and how to use them?

What are Spanning tree Edge Ports and how to use them?

What does the S value under AGE column mean in the output of "show dot1x mac-sessions"?

What does the S value under AGE column mean in the output of "show dot1x mac-sessions"?

Widgets not showing info on ZD dashboard

Widgets not showing info on ZD dashboard

Reason for Dashboard Widgets not displaying any Data

This article helps in displaying client statistics on the Dashboard Widgets

How to expand and shrink widgets in ZD dashboard

How to expand and shrink widgets in ZD dashboard?

How to change source ip for dhcp relay agent on a ICX?

How to change source ip for dhcp relay agent on a ICX?

ZD9.9: Dashboard widgets "currently managed AP groups" does not show the configured AP groups

SNMP support on Ruckus One Wi-Fi controllers?

Ruckus already supports SNMP functionality in RUCKUS One controller

OKTA RADIUS app support with Ruckus WiFi

Okta radius app do not support WiFi authentication.

How does Ruckus work with Barracuda firewall

Ruckus provides syslog to Barracuda, filtering username/IP address, to apply ACL policies

Access points blocked on Ruckus Cloud Due to Country Code Restriction

An error which pops up on the events tab on the Customer's RuckusOne account

Adding an existing ICX Stack to Ruckus Cloud account

This document describes the process of adding an ICX stack to Ruckus Cloud account

FAQ - What is Ruckus Unleashed, Controller-less AP solution for SMBs

Attached is an FAQ (frequently asked question) brochure related to the new Ruckus Unleashed controller-less AP network products.

Ruckus Vendor Specific Attributes (VSA) Dictionary File for RADIUS

Free RADIUS dictionary file with Ruckus Vender Specific Attributes (VSAs).

Ruckus Unleashed to Ruckus One Migration

CONVERT YOUR EXISTING UNLEASHED APs FOR RUCKUS-ONE CLOUD

Prevent ports assigned to Ruckus APs from being utilized by other devices

This article explains security mechanisms which may be implemented to prevent ethernet ports assigned to access points being used by other devices.

How does Ruckus use GRE

How does ZD/SCG employ GRE?

Ruckus AP Troubleshooting

Ruckus AP Troubleshooting

How to troubleshoot Access Point (AP) connectivity with different RUCKUS Wireless Controller solutions

This document provides a comprehensive guide to troubleshoot a connection between Access Points (AP) and Controller/Cloud. It includes necessary steps, troubleshooting tips, and resolution methods.

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

Ruckus ICX 7650 PREM License

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

Ruckus, Miracast & WiFi Direct

Sony Miracast enabled TVs fail when Zone Director WiFi infrastructure system is turned on.

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Does RUCKUS cloud support COA

Customer has not found COA in documentation. PLM team provided more information about the feature.

VLAN configuration on Ruckus ICX switches for Ruckus Wireless WLAN's

Adding untagged & tagged vlan on the same switch port on Ruckus ICX switch.

RUCKUS AI (formerly known as RUCKUS Analytics) Webhook for ServiceNow

This article will explain the integration for the RUCKUS AI and ServiceNow ticketing system

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

RUCKUS AI (formerly known as RUCKUS Analytics) Temp License & On-boarding

This article explains the process of how to install RUCKUS AI to troubleshoot any issues on the SmartZone Controller

vSmartZone to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains v/SmartZone controller managed Access points and Switches to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

Activating RUCKUS One - RUCKUS End Customers (REC) License

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

How to migrate Access Point(AP) from RUCKUS One(R1) to RUCKUS SmartZone(SZ)

This guide provides a step-by-step process to migrate an AP from R1 to SZ. The process involves factory resetting the AP, upgrading it to a solo image, and then joining it to vSZ/SZ.

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

RUCKUS One Licensing Compliance Overview for RUCKUS End Customers (REC)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

Modify Network Type of a Wi-Fi Network in Ruckus One or Ruckus Cloud

The network type of a Wifi-Network in Ruckus One cannot be modified once created

Information on Ruckus Security policies

Where can customers find information on Ruckus Security policies and Vulnerability reporting?

What IPv6 RFCs does Ruckus support?

With ZoneDirector and APs, what IPv6 RFCs do we support?

Ruckus APs do not support Passive PoE

Ruckus AP's and Passive PoE

How to become Ruckus Channel Partner/VAR

Article has got information about submitting an application to become Ruckus partner

IP class specifications for Ruckus APs

IP67 means the unit can be dropped into a body of water up to a meter deep for half an hour, while IP68 guarantees protection in water up to 1.5m deep for the same period of time. Both... (continued)

Which Ruckus devices are UL certified

Ruckus devices listed in UL (Underwriters Laboratories)

How does Ruckus detect client's IP address?

Ruckus controllers show client's IP address under clients monitoring page. This article explains how it gets detected to show under this page.

How to configure ToS_DSCP on Ruckus AP

I want to configure the APs to mark the IP traffic with DSCP specifics for VoIP, but am not sure how to do this.

Leap second impact on Ruckus equipment

This article describes the impact of applying a positive or negative leap second to Ruckus hardware.

Unable to SSH to Ruckus AP from Cisco 887

This article explains why SSH from a Cisco router directly to a Ruckus AP post build 3.0.0.x may fail. This is due to the CBC cipher being excluded in the dropbear sshd included from 3.0.3+.

Cipher Suites supported by Ruckus ZoneDirector

ZoneDirector now supports more than just TLS 1.0 Cipher Suites

Enabling WMM and power save on Ruckus

Can I setup Ruckus Unleashed network remotely?

The initial configuration of the Unleashed Master AP *requires* that the user be connected wirelessly to the AP's Configure.Me-XXYYZZ SSID.

Converting Ruckus Unleashed AP to Standalone AP

This article explains how to convert an Unleashed AP to ZoneFlex Standalone mode AP.

Channel 144 support

A few years back channel 144 opened up for wifi use. On my Virtual Smartzone Controller, channel 144 is not even listed. Why does Ruckus not support channel 144? Will the support be... (continued)

Virtual vsz agent.

Is virtual vsz have also somekind agent like system so that cluster is in my datacenter and in customer site i have agent that that collects information and do other tasks?

Fastiron Edge X648-prem

Hello. There is a problem. I have a Fastiron Edge X648-prem switch (ver. 07.4.01T3e5), I want to install a 2x10G board on it, took it from a friend, but after installing the switch it... (continued)

Zoneflex 2942 age, usefulness, and options for reuse

We have an older ruckus 2942 at a customers site. It is connected directly to a Charter wireless modem. The Charter modem wireless appears to be turned off.
The location is center of... (continued)

Ruckus Road Map

We are working with Systel Company on Egypt on Nile Corniche Project .and we would like to know Ruckus road map for wireless solution

Ruckus R720 Errors

Running a Ruckus R720 (106.0.0.99.1363) as a standalone unit and everything seems to be running fine from a WiFi perspective. That being said every 5 seconds or so I am seeing the... (continued)

what are Remote_TAC_Agent_xx and RTA_0.0.13_Windows_xxbit?

Hi. I found those as "RTA_0.0.13_Windows_xxbit and Remote_TAC_Agent_xx".What are those?Regards.

RUCKUS Home Lab Equipment

Hi,
I am interested in getting some used RUCKUS equipment like ZF1106 and two units APs ZF7363 for use in our office lab.
Any help in getting a used working set on the US market?... (continued)

VOIP Ruckus network

Can you help me improve VOIP in my network, I have around 20 ruckus switches that are connected to one core switch. Now, users are complaining that they have a problem with the voice... (continued)

Enable 2G/5G on Ruckus R700

Hi All,I want to configure my
Ruckus R700 Multimedia Hotzone Wireless AP, but can't find on the configuration 'using the web interface' 2G and 5G Wirelles. You can find in attachement... (continued)

How do I configure guest portal to include questions on Gender, Age, and e-mail address?

How do I configure guest portal to include questions on Gender, Age, and e-mail address? Is it in the ZD or is this something includes in flex master? Once entered how and where do I... (continued)

disable Cloud Discovery Agent (FQDN) (via cli ? seems only possible via web int)

AP Standalone FW 104.x  or 106.x -Does anyone know how (or if possible) to disable the Cloud Discovery Agent (FQDN) via CLI / ssh ?The option appears in web interface ->... (continued)

How does the user password aging work on ICX devices after the 180 days o more?

Hi everyone!I would like to know how the user password aging works. I read the security config guide for the  firmware version 08070 (that is the code that I have in the switches).... (continued)

Vsz snmp agent configuration

Hello Folks,
currently, i turned on SNMP agent on Vsz, and i configured my target trap IP with port 162(SNMP server is in external server), but i didn't find any field to configure... (continued)

Is there a bug with channel 144 on 5.1.1.0.598?

If you click the slider on the AP/Wireless zone page to allow channel 144, even if you disable 144 from the listing, it will still give out 144 to APs. Anybody seen this as well?

Port Channel Settings on Cisco 3750 for a Ruckus SmartZone 100 Controller

Hi Everyone,I have a SmartZone 100 controller setup on a Cisco 3750.  I'm only using the 4 ethernet ports on the controller.  The 10Gb modules are not being used in the setup,... (continued)

How to create guest wifi with Ruckus AP?

Hi all, one of our client has a Ruckus 7372 wireless AP and wishes to create a guest wireless network separate from their LAN. I'm going crazy here trying to figure out how to create an... (continued)

Ruckus Unleashed - Join second AP

Hello,i installed the Unleashed FW on two R500 APs.I configured the first AP and everythink looks fine. Very Nice!After that i connected my second R500 Unleashed AP with my local... (continued)

Ruckus AP command not recognized

Hi Guys,I am trying to connect a brand new Ruckus R500 v 100.0.0.0.127 to a virtual smartzone. however, the AP cannot join the vSZ, nothing in the vSZ's Event tab.when I try the command... (continued)

Add LLDP support to Ruckus devices

This has been an enhancement request open since Jan 27, 2009 3:14pm on the old website.
Not having LLDP support is a major downside for devices positioned as players in the enterprise... (continued)

Ebay cheapest ruckus AP for vSZ-E

I want to have my own Ruckus Home Lab.Let say I have vSZ-E vm controller.QUESTIONS:1. which Ruckus model the cheaperst one, that supported by vSZ-E2. Is vSZ-E need license for home labthank

Unable to boot image to Ruckus ICX 7150

Hi Everyone, Please help me about booting image from USB or TFTP server to Ruckus ICX 7150. This issue arised when I deleted flash of both primary and secondary with reload  while... (continued)

My Ruckus AP 7363 has stopped working

It has worked well for years. Maybe someone can see something in the log: 

Administration :: Log

Need Help?

Log Status:      Enabled  ... (continued)

"ghost" AP in Device overview widget

When i see in the main dashboard of a ZD3000 the connected AP i'm experiencing a awkward thing that is i see always one more Ap connected but when i see them in status and sort by... (continued)

Can Ruckus ICX 7150-C12P act as a router and do NAT?

I have a new Ruckus ICX 7150-C12P switch. I’m wondering if I can connect it directly to my ISP’s modem and let it act both as a DHCP server for my devices inside my home and also do the... (continued)

bpdu-guard vs stp-protect ruckus switch

Can anyone explain what is the difference between stp-protect and bpdu-guard?as far as I know stp-protect can be enabled on the end station port to prevent port from initiate or... (continued)

Anyone using Ruckus APs on a 3COM 4400 series switch?

We have a customer with 3COM equipment. A 7700 series Layer 3 switch where all vlans are defined, and a 3COM 4400 series edge Layer 2 switch where some access points are connected. ... (continued)

Standalone Ruckus 7982 Connectivity Issues

For home use I have a single Ruckus 7982 AP running in standalone mode on firmware 100.1.0.0.194.  I also have a single Meraki MR18 AP.  Connectivity to the Meraki is... (continued)

How can Ruckus R710 Deliver 800 Mbps on 2.4 Ghz ?

I have Ruckus R710 deployed in Office environment, Ruckus R710 is configured on Static Channel on 2.4 Ghz.I connect 1 Laptop with R710 my Laptop gets associated on 144 Mbps speed and... (continued)

New to Ruckus: Unleashed information and setup tips?

We are receiving some Ruckus networking gear to replace our infrastructure.  I am reaching out for any tips for a first-time-user of Ruckus networking gear.  :)  And just... (continued)

Announcement: Ruckus Unleashed 200.2 (GA) is Now Live!

For the many customers with many interests in Ruckus Unleashed, I'm happy to announce that version 200.2.9.13.186 is now Live in production, for upgrades from your exsiting networks on... (continued)

2 x Ruckus R600 for USD$315. Good deal for new house build?

We are currently building a new home that is single storey and around 3000sqft. I was looking into Ubiquiti Nano HD but I am able to get second hand 2 x R600 with PoE injectors for... (continued)

snmpwalk not producing Ruckus vendor specific OIDs

Good Morning,I am trying to setup snmp v2 monitoring on our vSZ, but I am not getting the Ruckus Vendor specific OIDs when doing an snmpwalk. Any ideas why not.Command I use:snmpwalk... (continued)

Ruckus Unleashed - invalid password apple devices

Good Morning,I have a ruckus R500 unleashed system with 6 connected ap. The firmware is 200.0.9.9.608. The problem is with some apple devices (ipad and macbook for now). After that the... (continued)

How to integrate between Ruckus and Palo Alto

Hi everyone,
I have some problem about how to integrate between Ruckus and Palo Alto.
The Palo Alto need the Ruckus syslog message which contain the IP and username for creating the... (continued)

Ruckus VSZ-E API have some example or suggest?

I want to make a program use Ruckus VSZ-E API on controller that can auto change guest-ssid password.Have some example or suggest?

Ruckus r600

I have a r600 ruckus access point and I would like to know how I can use my second ruckus without cable only with the POE?

Why Ruckus?

We are a public school district looking to do a complete overhaul of our wireless network. A bit over 725,000 square feet of indoor space, 4,300 students with nearly 1,400 students in... (continued)

ruckus 7372

in our company we use ruckhus 7372 soft version 100.0.0.0.128. we've two this one on different floors. we use two ssid . problem is that we losing connection several time duaring the... (continued)

???2?r600?????ruckus

ð?????ruckus,?????,??:1.200??????????“????” ??????? 70??2.ruckus ???????ap ??????????? ???????2.4G?5.8G??????????ruckus ?????????3.????2?r600,????????,2?ap ... (continued)

Ruckus 7962 AP

Can the Ruckus Zoneflex 7962 AP operate in Standalone mode, or does it require a controller, like a WLC?   I found a refurb at a great price, since  I mainly wanted to... (continued)

Ruckus R610 AP

So I have a R610 indoor AP.  I want to run this in stand alone mode, using a regular router behind it to do the DHCP server.  Do I have to purchase the rights to make this a... (continued)

Ruckus 7372

Consulta Compre un Ap Rukus y no puedo agregar  al Zonadirector 

SKU DE RUCKUS

Hello a question that I hope you can solve, with the Ruckus brand team I can achieve the following, I need 500 access points for p-m-p links with a transfer capacity of 200 mbps. 2x2... (continued)

Ruckus system is really awesome and works just as I hoped + some minor suggestions for Ruckus

I have lived in the same three-story house for 12 years which doubles as my home office and my wife's permanent office.  It's a building totally over-engineered from concrete.... (continued)

Ruckus 7363 vs Ruckus R300

My company currently have the Ruckus 7363. We are looking to expand our office, I was wondering if the Ruckus R300 is a significant upgrade over the 7363 in term of interference... (continued)

I can't login to guest pass to ruckus wireless network?

Can't use web interface after upgrading to Ruckus Unleashed 200.8.10.3.278

I upgrade my unleashed network to newest  Ruckus Unleashed 200.8.10.3.278 firmwarenetworks works and upgrade was successfulunfortunately i cant open unleashed dashboard after... (continued)

Ruckus Unleashed R710: Should clients move from 5Ghz to 2.4Ghz if signal is weak?

Just got a R710 Unleashed AP. Everything seems to work fine but...Typically with other APs I have had multiple SSIDs one for 2.4Ghz and one for 5Ghz clients, but that doesn't look like... (continued)

Ruckus AP's - Multicast UDP stream Issues ZF7363 and R500

Multicast and UDP stop streaming issues:Hi All,I've been having major issues with a Hotel/Property running ZF7363's and R500 AP's in the rooms. AP's need rebooting almost daily.They... (continued)

Does Ruckus switches cache mac addresses for a certain time on the network?

Does Ruckus switches cache mac addresses for a certain time on the network? I was working with soemone the other day and they unplugged there computer from network but I could still... (continued)