Security Bulletins
Security Bulletin 20180815
Applicable To The Following Products
RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply. With RUCKUS Cloud, “lean” IT organizations can easily provision, manage, optimize, and troubleshoot a high-performance enterprise wired and wireless network via a single web dashboard or native mobile application. Using advanced artificial intelligence (AI) and patented machine learning techniques, RUCKUS Cloud enables IT to reduce unplanned downtime and troubleshoot with speed and precision such that IT can consistently meet the SLAs.
Simply put, RUCKUS Cloud is a win-win scenario for everyone. You get easy management and troubleshooting of your network. Your end users get a consistently great experience that is fast, reliable, and secure. Everybody gets more efficient and productive.
Choose from a wide selection of industry-leading Ruckus portfolio of access points (APs) or switches, sign up for a 1-year, 3-year or 5-year cloud management subscription and you’re ready to go. 24x7 Support for your APs and switches is included as part of cloud subscription.
In the unlikely event of a hardware failure, you have several options. You can rely on warranty replacement. The details for your product's warranty can be found here. If you want a higher-level replacement SLA than what you can obtain via the product warranty, you can buy support on switches with up to 4-hour replacement in certain areas. For APs, you can buy advance replacement with next-day shipping. Contact your RUCKUS reseller for available offers and pricing.
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The SmartCell™ Gateway (SCG) 200 represents the first in a new category of scalable and versatile WLAN controllers with support for 3GPP compatible WLAN gateway functionality. It has been designed to eliminate the difficulties operators are experiencing with building and managing large-scale Wi-Fi RANs and integrating them into the mobile packet core. The latter is required for a truly scalable heterogeneous network (HetNet) deployment. Capabilities include:
Massively Scalable WLAN Controller
Support for WLAN Gateway Functionality per 3GPP Standards
Integrated Element Management System Support
Support for Hotspot 2.0 functionality
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SmartZone™ 100 (SZ-100) is the most scalable, resilient, and highest performing Wireless LAN controller within the Ruckus family of WLAN controllers for enterprises around the world. It manages up to 1,024 ZoneFlex Smart Wi-Fi access points, 2,000 WLANs, and 25,000 clients per device. Its unique SmartZone architecture allows the SZ-100 to be deployed in a 3+1 Active-Active cluster. With Active-Active clustering all members (up to 4) of a cluster will actively manage APs in the network, providing enhanced resiliency for high availability requirements. With clustering, the SZ-100 can manage up to 3,000 APs and 60,000 clients.
Smart licensing allows customers to manage all licensing needs online at https://support.ruckuswireless.com. With Smart licensing, customers have the ability to buy and assign licenses at a granular level down to 1 (one) AP license.
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The SmartZone 300 (SZ300) Flagship Large Scale WLAN Controller is designed for Service Provider and Large Enterprises, which prefer to use appliances. The Carrier Grade platform supports N+1 Active/Active clustering, comprehensive integrated management functionality, high performance operations and flexibility to address many different implementation scenarios.
The SZ300 supports up to 10,000 AP and 100,000 Clients per unit and 30,000 AP and 300,000 Clients per 3+1 Active/Active Cluster, and runs SmartZone 3.5+ release firmware.
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Note: The Virtual SmartCell Gateway (vSCG) has a new name: Virtual SmartZone (vSZ). Same product, new name.
The Ruckus Virtual SmartZone (vSZ) is an NFV-based and cloud-ready WLAN controller for service providers and enterprises ready to elevate their WLAN deployment to the next level of flexibility, resiliency, andscale. vSZ operates in two modes: Essentials and High-Capacity.
Enterprises will find that the Essentials mode (vSZ-E) delivers world-beating Wi-Fi performance in an incredibly easy to manage and cost-effective package that’s friendly to both virtualized and/or distributed environments.
Managed Service Providers deploying the High-Capacity mode (vSZ-H) in their data center will experience a scalable carrier-class Wi-Fi rollout brimming with unique service provider features ready to back up their service level agreements.
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