Security Bulletins

Security Bulletin 20211213

Title: CVE-2021-44228: Apache Log4j Vulnerability Description: A vulnerability was found in the Apache Log4j logging library from version 2.0 to 2.15.0. Products utilizing this library are susceptible to remote code execution vulnerability, where a remote attacker can leverage this vulnerability to gain full control of the impacted device.

For patch release schedules and more detail about this vulnerability, please see the new Log4j - RUCKUS Technical Support Response Center, and download the attached PDF or signed TXT files.
Release Date:
December 13, 2021
Edit Date:
December 17, 2021
Version:
1.3

Applicable To The Following Products

FlexMaster

The Ruckus FlexMaster (FM) Management System is a fully-featured, intuitive, and complete, Linux-based managed service platform for configuration, fault detection, audit, performance management and optimization of hundreds of thousands of remote Smart Wi-Fi APs or Smart Wireless LANs (WLANs) from a single point. It provides a unique collection of automated and customized facilities not found in other management platforms such as an automated and customized super dashboard, trending reports and customized graphs, detailed client data for planning and troubleshooting and comprehensive events management.

RUCKUS Analytics

RUCKUS Analytics is a cloud service for network intelligence and service assurance. Powered by machine learning and artificial intelligence, it gives IT comprehensive visibility into network operations. The service accelerates troubleshooting and helps IT teams meet their network SLAs. RUCKUS Analytics delivers powerful incident analytics, network health monitoring, advanced client troubleshooting and more. 

RUCKUS Analytics supports SmartZone (5.1.2 and above) and Ruckus Cloud controller architectures. It is a subscription-based cloud service with 1-, 3-, and 5-year subscriptions, which include support.


RUCKUS Cloud

RUCKUS Cloud is our AI-enabled converged network management-as-a-service platform that enables IT to deliver exceptional user experiences, simply. With RUCKUS Cloud, “lean” IT organizations can easily provision, manage, optimize, and troubleshoot a high-performance enterprise wired and wireless network via a single web dashboard or native mobile application. Using advanced artificial intelligence (AI) and patented machine learning techniques, RUCKUS Cloud enables IT to reduce unplanned downtime and troubleshoot with speed and precision such that IT can consistently meet the SLAs.

Simply put, RUCKUS Cloud is a win-win scenario for everyone. You get easy management and troubleshooting of your network. Your end users get a consistently great experience that is fast, reliable, and secure. Everybody gets more efficient and productive.

Choose from a wide selection of industry-leading Ruckus portfolio of access points (APs) or switches, sign up for a 1-year, 3-year or 5-year cloud management subscription and you’re ready to go. 24x7 Support for your APs and switches is included as part of cloud subscription.

In the unlikely event of a hardware failure, you have several options. You can rely on warranty replacement. The details for your product's warranty can be found here. If you want a higher-level replacement SLA than what you can obtain via the product warranty, you can buy support on switches with up to 4-hour replacement in certain areas. For APs, you can buy advance replacement with next-day shipping. Contact your RUCKUS reseller for available offers and pricing.


RUCKUS Cloud Trial

Click here to trial RUCKUS Cloud FREE for 60 days


RUCKUS Cloud Release Notes and Documentation

Click here to be directed to RUCKUS Cloud Release Notes, User Guides, and API Documentation


RUCKUS Cloud Forum

Click here to find common answers, learn new tips andparticipate in the RUCKUS Cloud forum


RUCKUS Cloud Mobile Apps

Click here for more information on RUCKUS Cloud Mobile Apps 


RUCKUS Cloud Terms & Conditions

Click here for more information on RUCKUS Cloud Terms &Conditions

SmartCell Insight (SCI)

Ruckus SmartCell Insight (SCI) is the industry’s first Big Data Wi-Fi analytics and reporting engine purpose built to help service providers make informed business decisions regarding the operation of their Wi-Fi networks. It makes use of Big Data technology and storage innovations found in columnar database repositories, which greatly enhance the scale and performance of a system when used to process historical data.

SmartZone 100 (SZ-100)

SmartZone™ 100 (SZ-100) is the most scalable, resilient, and highest performing Wireless LAN controller within the Ruckus family of WLAN controllers for enterprises around the world. It manages up to 1,024 ZoneFlex Smart Wi-Fi access points, 2,000 WLANs, and 25,000 clients per device. Its unique SmartZone architecture allows the SZ-100 to be deployed in a 3+1 Active-Active cluster. With Active-Active clustering all members (up to 4) of a cluster will actively manage APs in the network, providing enhanced resiliency for high availability requirements. With clustering, the SZ-100 can manage up to 3,000 APs and 60,000 clients.

Smart licensing allows customers to manage all licensing needs online at https://support.ruckuswireless.com. With Smart licensing, customers have the ability to buy and assign licenses at a granular level down to 1 (one) AP license.

SmartZone 144 (SZ-144)

SmartZone™ 144 (SZ-144) is the next-generation high performing Wireless LAN controller within the Ruckus family of WLAN controllers for enterprises around the world. It manages up to 2000 Commscope Wi-Fi access points, 400 switches,and 40,000 clients per controller. Its unique SmartZone architecture allows the SZ-144 to be deployed in a 3+1 Active-Active cluster. With Active-Active clustering all members (up to 4) of a cluster will actively manage APs and switches in the network, providing enhanced resiliency for high availability requirements. With clustering, the SZ-144 can manage up to 6,000APs, 1200 switches and 120,000 clients.

Smart licensing allows customers to manage all licensing needs online at https://support.ruckuswireless.com. With Smart licensing, customers have the ability to buy and assign licenses ata granular level down to 1 (one) AP license.

SmartZone 300 (SZ300)

The SmartZone 300 (SZ300) Flagship Large Scale WLAN Controller is designed for Service Provider and Large Enterprises, which prefer to use appliances. The Carrier Grade platform supports N+1 Active/Active clustering, comprehensive integrated management functionality, high performance operations and flexibility to address many different implementation scenarios.

The SZ300 supports up to 10,000 AP and 100,000 Clients per unit and 30,000 AP and 300,000 Clients per 3+1 Active/Active Cluster, and runs SmartZone 3.5+ release firmware.


Unleashed and Multi-Site Manager

 


Ruckus Unleashed enables controller-less Wi-Fi architecture for small business environments with superior performance, lower costs and simplified management. Separate controllers and access point licenses are no longer needed, significantly reducing up-front costs. With a simplified web interface deploying Unleashed is very easy.

Ruckus Unleashed is custom-designed to help small business owners grow their business, deliver an excellent customer experience and manage costs while supporting Wi-Fi and a variety of mobile devices with minimal IT staff.

Unleashed access points have built-in controller capabilities, including user access controls, guest networking functions, advanced Wi-Fi security and traffic management. Smart Mesh is available on all but H320/R3xx model APs.  As businesses grow to multiple sites or a larger scale deployment, Ruckus offers an easy migration path to controller based Wi-Fi, using the same Wi-Fi access point.


Ruckus Unleashed Multi-Site Manager (UMM) is a new NMS platform for Unleashed, ZoneDirector, P300 bridges. If you have Unleashed networks deployed across multiple small sites, Unleashed Multi-Site Manager is the one-stop solution for management, monitoring and reporting.  It is a complete management platform that is intiuitive and easy to use. It enables Unleashed networks to be securely monitored and managed from anywhere in the world with a single sign-on.



Software

Current Unleashed Software Downloads


Documentation

Current Release Notes and Unleashed Documentation


Online Help - Admin Guide

Click here to be directed to Unleashed Online Help


Forums

Find common answers and participate in the Unleashed user group.

Ruckus Unleashed Forums Group


Virtual SmartZone - (vSZ)

Note: The Virtual SmartCell Gateway (vSCG) has a new name: Virtual SmartZone (vSZ). Same product, new name.

The Ruckus Virtual SmartZone (vSZ) is an NFV-based and cloud-ready WLAN controller for service providers and enterprises ready to elevate their WLAN deployment to the next level of flexibility, resiliency, andscale. vSZ operates in two modes: Essentials and High-Capacity.

Enterprises will find that the Essentials mode (vSZ-E) delivers world-beating Wi-Fi performance in an incredibly easy to manage and cost-effective package that’s friendly to both virtualized and/or distributed environments.

Managed Service Providers deploying the High-Capacity mode (vSZ-H) in their data center will experience a scalable carrier-class Wi-Fi rollout brimming with unique service provider features ready to back up their service level agreements. 


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