How-To Hub: RUCKUS Lennar SmartHome Support Submit your own How-To ideas and feedback. 

RUCKUS Lennar SmartHome Support provides information about how to use RUCKUS wi-fi and switch network devices that are installed in a Lennar SmartHome.  Check back often as we add videos, articles, and documents answering customers' most common questions.

Discuss RUCKUS products with other homeowners and receive technical support in the RUCKUS Lennar Support community forum.  Read existing Q&A topics, offer feedback and suggestions, and learn more about how other customers use the products.  To post a new question to the community or to reply to an existing topic, register for a free community account

Select from the following resources:

Note: Please See This Security Update for Unleashed Products

Getting Started
Videos Knowledge Base Articles
RUCKUS at Home: Introduction (5:12)
How to find the Unleashed AP serial number
Introduction to the RUCKUS Unleashed Mobile App (6:59)
LED Status on RUCKUS Indoor APs

RUCKUS Wireless Unleashed APs Online Help, Videos, Training

Setting Up Your Unleashed Wireless Home Network
Videos Knowledge Base Articles
Setting up your RUCKUS Unleashed Wireless Network after Resetting your AP (5:56)
Can I set up a RUCKUS Unleashed network remotely?

Unleashed AP getting into "founding unleashed network" loop

Unleashed AP not registering with Master AP

Upgrading RUCKUS Unleashed on an Access Point
Videos Knowledge Base Articles

Upgrading RUCKUS Unleashed APs with the Mobile App (4:13)
Upgrading your Unleashed Network via a PC or Mac (4:14)

Unleashed: How to check for and upgrade to the latest release

RUCKUS Unleashed Mobile App
Use the Ruckus Unleashed mobile app to manage your Ruckus at Home Wi-Fi network. With the Unleashed mobile app, you can do the following:

  • Reset your admin username and password
  • Reset your home Wi-Fi WLAN and password
  • Turn your Wi-Fi networks on and off
  • Allow Ruckus Support to access your Wi-Fi network for troubleshooting
  • Upgrade your Ruckus Unleashed APs
  • Allow guest access and set parental controls

Download the IOS app from the Apple iTunes Store.
Download the Android app from the Google Play Store.

For product support information and details on contacting the Support Team, go to

Working...Please wait

This is here to prevent you from accidentally submitting twice.

The page will automatically refresh.