How-To Hub: SmartZone | Submit your own How-To ideas and feedback. |
Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common SmartZone (SZ) issues. |
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Installing SmartZone and Virtual SmartZone | |
Videos | Knowledge Base Articles |
Installing Virtual SmartZone on ESXi (5:59) |
vSZ installation on Amazon Web Service (AWS) |
Installing vSZ on Windows Hyper-V (6:18) |
How to confirm the successful installation of the vSCG/vSZ |
Installing vSZ on Google Cloud (10:15) |
Issues installing vSZ .ova file |
Installing vSZ on Amazon Web Services (14:04) |
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Installing vSZ on KVM using CentOS 7 (6:30) |
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Installing vSZ on Microsoft Azure (13:53) |
Upgrading SmartZone and Virtual SmartZone | ||
Videos | Knowledge Base Articles | Technical Documentation |
Upgrading SmartZone and Virtual SmartZone (5:37) | SmartZone Pre-check Scripts for Data Migration Upgrades | Ruckus SmartZone Upgrade Guide, Release 6.0.0 |
SZ 3.5 Signature Pack file upload failure | ||
How to downgrade SZ/SCG to previous version | ||
Insufficient AP support licenses warning message while upgrading SmartZone |
Register an AP with SmartZone or Virtual SmartZone | ||
Videos | Knowledge Base Articles | Technical Documentation |
Manually Registering an AP to SmartZone (5:12) | Registering an AP with vSCG/SCG | |
APs fail to join vSZ from remote location over WAN |
Migrating Access Points (APs) from ZoneDirector to SmartZone | |
Videos | Knowledge Base Articles |
Migrating APs from ZoneDirector to SmartZone (6:37) | Migrating AP's from ZD to SZ 3.5 |
Queries on migrating mesh APs from ZD to SZ |
Updating the Management VLAN of an AP Using SmartZone or the AP CLI | ||
Videos | Knowledge Base Articles | Technical Documentation |
Updating the Management VLAN of an AP Using SmartZone or the AP CLI (4:29) |
Configure management VLAN on AP via CLI |
"Working with Access Points" section in the SmartZone and Virtual SmartZone Administrator Guide |
Setting Up 802.1x EAP with Dynamic VLAN with Windows NPS Server | ||
Videos | Knowledge Base Articles | Technical Documentation |
SmartZone: Setting Up 802.1x EAP with Dynamic VLAN with Windows NPS Server (6:57) |
Setup 802.1x EAP with Dynamic VLAN on vSmartZone-HighScale |
"How Dynamic VLANs Work" section in the SmartZone and Virtual SmartZone Administrator Guide |
Troubleshooting SmartZone: Packet Capture on Managed APs | ||
Videos | Knowledge Base Articles | Technical Documentation |
Troubleshooting SmartZone: Local and Remote Packet Capture (8:43) |
Packet Captures through Ruckus APs |
"Configuring Packet Capture for APs" section in the SmartZone and Virtual SmartZone Administrator Guide |
For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.