How-To Hub: SmartZone Submit your own How-To ideas and feedback. 

Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common SmartZone (SZ) issues.


 
Installing SmartZone and Virtual SmartZone
Videos Knowledge Base Articles
Installing Virtual SmartZone on ESXi (5:59)
vSZ installation on Amazon Web Service (AWS)
Installing vSZ on Windows Hyper-V (6:18)
How to confirm the successful installation of the vSCG/vSZ
Installing vSZ on Google Cloud (10:15)
Issues installing vSZ .ova file
Installing vSZ on Amazon Web Services (14:04)

Installing vSZ on KVM using CentOS 7 (6:30)

Installing vSZ on Microsoft Azure (13:53)


Upgrading SmartZone and Virtual SmartZone
Videos Knowledge Base Articles Technical Documentation
Upgrading SmartZone and Virtual SmartZone (5:37) SmartZone Pre-check Scripts for Data Migration Upgrades Ruckus SmartZone Upgrade Guide, Release 6.0.0

SZ 3.5 Signature Pack file upload failure

How to downgrade SZ/SCG to previous version

Insufficient AP support licenses warning message while upgrading SmartZone

Register an AP with SmartZone or Virtual SmartZone
Videos Knowledge Base Articles Technical Documentation
Manually Registering an AP to SmartZone (5:12) Registering an AP with vSCG/SCG

APs fail to join vSZ from remote location over WAN

Migrating Access Points (APs) from ZoneDirector to SmartZone
Videos Knowledge Base Articles
Migrating APs from ZoneDirector to SmartZone (6:37) Migrating AP's from ZD to SZ 3.5

Queries on migrating mesh APs from ZD to SZ


Updating the Management VLAN of an AP Using SmartZone or the AP CLI
Videos Knowledge Base Articles Technical Documentation
Updating the Management VLAN of an AP Using SmartZone or the AP CLI (4:29)
Configure management VLAN on AP via CLI
"Working with Access Points" section in the SmartZone and Virtual SmartZone Administrator Guide



Setting Up 802.1x EAP with Dynamic VLAN with Windows NPS Server
Videos Knowledge Base Articles Technical Documentation
SmartZone: Setting Up 802.1x EAP with Dynamic VLAN with Windows NPS Server (6:57)
Setup 802.1x EAP with Dynamic VLAN on vSmartZone-HighScale
"How Dynamic VLANs Work" section in the SmartZone and Virtual SmartZone Administrator Guide

Troubleshooting SmartZone: Packet Capture on Managed APs
Videos Knowledge Base Articles Technical Documentation
Troubleshooting SmartZone: Local and Remote Packet Capture (8:43)
Packet Captures through Ruckus APs
"Configuring Packet Capture for APs" section in the SmartZone and Virtual SmartZone Administrator Guide


For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.

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