Activate and Download Licenses for your Controller

If you have purchased a ZoneDirector, SmartCell Gateway, or virtual SmartCell Gateway controller, and have purchased license upgrades to expand the capacity of your controller, you will need to activate those license(s). The following procedure explains how to license your controller, and assumes that you have received a License and Activation email with an activation code.

  1. Log in to the Ruckus Wireless support site here.
    Note: If you are a partner or a reseller, log in with your email address.
  2. Have your serial numbers of your Ruckus Wireless product(s) ready.
  3. Open the License and Activation email you received from Ruckus Wireless.
  4. Click the Activation code link for the license.
  5. In the screen that appears, click Download License (you may have to wait for 30 minutes for the license status to change from "Pending" to "Active").
  6. In the download dialog box that appears, click Save File and download the license.
  7. Upload your license to your controller. If you experience any issues, please open a case.

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