RUCKUS T350d

How does Ruckus detect client's IP address?

Ruckus controllers show client's IP address under clients monitoring page. This article explains how it gets detected to show under this page.

Ruckus Mesh Max Hops and Loop Detection

Mesh algorithms are intelligent and dynamic, adjusting to conditions between last MAP and Root AP

Does Ruckus save user's personal data in it's database

Ruckus cloud offers social media authentication for WLAN's. This article will provide an insight on how it is done and if the data is stored on Ruckus database.

How to Troubleshoot RUCKUS SmartZone Dataplane / Virtual Dataplane client connectivity issue?

This document provides a comprehensive guide for SZ-Dataplane and vSZ-Dataplance client connectivity Issues. It includes necessary steps, troubleshooting tips, and resolution methods.

rogue client detection

Is Ruckus ZD able to detect ad-hoc connection or any hotspot service initiated by the wireless client?

Dot1x troubleshooting

Ruckus VSA data dictionary file for Aruba Clearpass Policy Manager

The Clearpass Policy Manager server requires attribute dictionary files be in .xml format.
This article contains a Ruckus VSA data dictionary file in .xml format for Aruba ClearPass server.

Ruckus SCG/SZ AAA RADIUS VSA data dictionary file

802.1x AAA authentication methods can modify default WLAN settings by exchanging supported Vendor Specific Attributes.
This is the latest SmartZone 5.1 AAA data dictionary file from Ruckus.

Ruckus Rogue Detection type classification on Zone Directors.

Type of Rogue Access Points detected by Ruckus Zone directors

RUCKUS One Data Studio dashboard report export limitation

Article explains about the limitation with Data Studio dashboard report export as CSV limitation

What does the log message " AP[Ruckus 1] detects excessive probe requests on radio [11b/g] " mean?

Observing the following log message on ZD - " AP[Ruckus 1] detects excessive probe requests on radio [11b/g] "

H550 T750 T350D 116.0.0.0.1506 - Unable to perform local upgrade from web UI

Unable to perform a local upgrade on H550 using web UI from 116.0.0.0.1506 to any version.

Ruckus Product Information - DATA SHEETS, FEATURES, CASE STUDIES, WHITE PAPERS, APPLICATION NOTES

Ruckus Product Information - DATA SHEETS, FEATURES, CASE STUDIES, WHITE PAPERS, APPLICATION NOTES

Speed Flex working details

When you run a speed flex between ZD/AP; and you encounter any drop in packets. This details will give you a start to look at the problem.

Details of Unleashed Support

Unleashed Support SKUs and Deliverables

What is a DOA (Dead on Arrival)?

What is a DOA (Dead on Arrival) replacement process

Details on Rogue AP Detection and Preventions configurable options

This article aims to answer and explain basic customer queries related to configuration options available for Rogue AP Detection and prevention

How can I capture all Support requested logging data in one file?

Sending log outputs in one file

Why does Ruckus AI-driven Cloud RRM need Rogue AP detection to be enabled on zones or venues for optimum functionality?

AI-Driven Cloud RRM considerations

How does Ruckus use GRE

How does ZD/SCG employ GRE?

Ekahau AP name not showing as AP detail

In Ekahau there is a white oblong window for each AP discovered during a site survey - customers like this to show as the AP number relating to each Ruckus AP deployed so they look at... (continued)

Understanding Granularity in Data studio on RAI

Granularity in Data studio while creating charts and schedules

AP not establishing tunnel to data plane

This article explains how to troubleshoot an AP that is connecting to the vSZ controller but not forming a tunnel to a data plane.

How can I understand Client STA details?

Client Media Queue statistics help understand the health of a wireless client connection, and the queues used to transmit/receive their traffic.

MAC-spoofing AP Detected - ZD Alarm

This article describes the reason for MAC-spoofing APs Detected alarm message and shares related details

Visualize Airtime Detail in SmartZone 3.6 / 5.0

New SmartZone feature provides graphical representation of Airtime Utilization details.

SmartZone Report Filename format details

SmartZone report filenames include a string of digits after the text.
This article outlines the details of these digits.

Airtime Detail in SmartZoneOS GUI

Airtime details report from controller GUI

How does SCI calculate Total Wireless Traffic?

An explanation of how the Total Wireless Traffic dashboard is calculated

How To Run IP Data Collection Tools

How To Run IP Data Collection Tools

SCI 5.x: Sessions vs Clients total data usage is different for a client - why?

A description of why the data reported in Sessions and Clients graphs, might be different

Multicast support in Ruckus

Description of how Ruckus Access Points handle Multicast Traffic

RUCKUS One re-login shows error

Login issues with RUCKUS One WebUI can usually be resolved by refreshing the session, re-typing the URL, or clearing your browser's cache and cookies. If these solutions don't work,... (continued)

Ruckus ICX 7650 PREM License

Ruckus ICX 7650 uses Self-Authenticated Upgrade (SAU) feature to enable license features.

RUCKUS One & RUCKUS AI activation with 180 Day Grace Activation Period

Activating RUCKUS One - RUCKUS End Customers (REC) License

This article provides instructions on how to activate RUCKUS One licenses. You can activate licenses through the RUCKUS Support Portal.

RUCKUS One Licensing Compliance Overview for RUCKUS End Customers (REC)

RUCKUS One is a cloud-based management platform that offers various licenses for managing networking devices. The Compliance page provides key insights into license allocation,... (continued)

How to migrate Access Point(AP) from RUCKUS One(R1) to RUCKUS SmartZone(SZ)

This guide provides a step-by-step process to migrate an AP from R1 to SZ. The process involves factory resetting the AP, upgrading it to a solo image, and then joining it to vSZ/SZ.

VLAN configuration on Ruckus ICX switches for Ruckus Wireless WLAN's

Adding untagged & tagged vlan on the same switch port on Ruckus ICX switch.

Managing Users in RUCKUS AI (formerly known as RUCKUS Analytics)

Article explains how to add internal and 3rdparty users in RUCKUS AI and manage them.

vSmartZone to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains v/SmartZone controller managed Access points and Switches to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

ZoneDirector to RUCKUS One (Formerly RUCKUS Cloud) migration process

This article explains ZoneDirector controller managed Access Point to RUCKUS One (Formerly RUCKUS Cloud) migration procedure.

WLAN Configuration Tracking and Change Detection in AI Assurance

This article outlines what information to expect in the "Config Change" section within AI Assurance

How to retrieve AP support info with Client details and RF Athstats?

The AP support info file/text/log provides rolling 2 minute RF sample and currently connected client statistics.
This article explains where and how to collect this info from ZD, SZ,... (continued)

samsung officeserv smt i2205 phone detects underload state

samsung-officeserv-smt-i2205-phone-detects-under load-state on ICX 7150,7250,7450.

Microarchitectural Data Sampling - INTEL vulnerability - MDS.

Under certain conditions, MDS provides a program with the potential to read data that program otherwise would not be able to see.

How to backup and restore the database in FlexMaster

FM has an option to backup and restore the database. It comes handy in case of any corruption either to the hosted OS or to the machine itself. There is also an alternate way to do this... (continued)

New data plane does not show up on the SmartZone GUI for approval

A new data plane that is trying to connect to a SmartZone is not showing up on the SmartZone GUI for approval. The log files indicate that the SZ's web server returns a Bad Request... (continued)

SCI - Operational reports do not include SCG data

The customer has recently connected an SCG to an SCI host, however they are not receiving data from the SCG. This article describes how to enable the ap-sci command to have this data... (continued)

How do I determine my WLAN ID for ZD CLI commands?

When issuing ZD CLI commands on specific WLANs, you need to determine which WLAN ID corresponds to which WLAN.

vSCG/VSCG: Twitter login does not work in Odyssys Captive Portal

Twitter login does not work in Odyssys Captive Portal

Ruckus Unleashed - Uptime data

Hello all,I am trying to monitoring Ruckus Unleashed in Zabbix with SMNP. I have 1 master AP and 4 members APs.When I do a snmpget with Uptime OID to master AP I get correct data (35... (continued)

Ruckus R500 can't detect at SZ100

R500 using solo firmware 104.x.x, AP able to ssh and set scg, SZ100 is using firmware version 3.6.x.x , only a few AP start with mac-address d4:68:4d:xx:xx:xx can't connect, others AP... (continued)

SKU DE RUCKUS

Hello a question that I hope you can solve, with the Ruckus brand team I can achieve the following, I need 500 access points for p-m-p links with a transfer capacity of 200 mbps. 2x2... (continued)

Ruckus 7962 AP

Can the Ruckus Zoneflex 7962 AP operate in Standalone mode, or does it require a controller, like a WLC?   I found a refurb at a great price, since  I mainly wanted to... (continued)

Ruckus 7372

Consulta Compre un Ap Rukus y no puedo agregar  al Zonadirector 

ruckus 7372

in our company we use ruckhus 7372 soft version 100.0.0.0.128. we've two this one on different floors. we use two ssid . problem is that we losing connection several time duaring the... (continued)

Ruckus R610 AP

So I have a R610 indoor AP.  I want to run this in stand alone mode, using a regular router behind it to do the DHCP server.  Do I have to purchase the rights to make this a... (continued)

Why Ruckus?

We are a public school district looking to do a complete overhaul of our wireless network. A bit over 725,000 square feet of indoor space, 4,300 students with nearly 1,400 students in... (continued)

???2?r600?????ruckus

ð?????ruckus,?????,??:1.200??????????“????” ??????? 70??2.ruckus ???????ap ??????????? ???????2.4G?5.8G??????????ruckus ?????????3.????2?r600,????????,2?ap ... (continued)

Can I use poe out on ruckus zoneflex 7762 as data in ?

Can I use poe out on ruckus zoneflex 7762 as data in ? This is because the data in can only receives power from the poe injector but doesn't connect to switch's data. In so doing I... (continued)

Ruckus Unleashed/Cloud Wi-Fi Network Setup - Details

I have being using Ruckus with SCG, vSZ etc.Now for a new customer deployment, I am just thinking whether we can use Ruckus Unleashed/Cloud Wi-Fi since customer doesn't want to invest... (continued)

ZD1200 dead?

Hi,I have a ZD1200 which controls around 8 APs setup, however this looks to have died.Looking at the controller, the power and status lights are solid green and never blink, the lights... (continued)

RUCKUS ANALITYCS

How does an existing SmartZone integrate with Ruckus Analytics?

RUCKUS R510 - APs

I have 2 R510, how do I configure the two R510 as one Access Point with same SSID. And it will just load balance the the traffic. Thanks.

Forti To Ruckus

Hello,i have Fortigate 100D with 4 forti AP that i think to upgrade to R510 unleashed.Today i have 2 SSID in seperate subnets that managed by Fortigate in gate mode and restrict with... (continued)

Ruckus Cloud SMS

Dear Ruckus Cloud, does ruckus cloud be able to get report phone number of client that use SMS as authentication? 

Old Ruckus APs

Hello everyone,I want to help my friend to rebuild fairly large (in the sense of surface) hotspot network in hotel. Everything is set (captive portal, radius) aside of APs.I can buy,... (continued)

Ruckus AP earthing

I’m Looking for guidance from Ruckus on earthing of their Acccess points, Indoor and outdoor. I’m trying to find out what ruckus have designed the earthing terminals for on there... (continued)

Ruckus r310 mesh

Does the R310 unleashed now support mesh networking? I saw a post here from 4 years ago saying no, but I saw the option in the unleashed setup so I’m a bit confused. I don’t want to... (continued)

Ruckus H320 DHCP/NAT

Hi,I am doing some testing with a H320, vSZ-H version 3.6.0.0.510, AP firmware 3.6.0.0.771, specifically the DHCP/NAT on the AP feature.I have it working fine over the WiFi, I... (continued)

Ruckus ICX 7150 & R510

I just moved into a new home by Lennar and they have 1 ICX 7150 and 2 r510s installed in the house. I have ATT Fiber, ATT provides a modem/router which connects to the ICX 7150 and the... (continued)

Ruckus Cookbook

I am looking something like Ruckus CookBook in pdf format.Something like FortiGate did herehttp://cookbook.fortinet.com/complete-fortigate-cookbook/I am sure Ruckus is the best Wireless... (continued)

Ruckus WiSE Level 1

Hello, I appeared for the Ruckus WiSE Level 1 exam and passed with 83% score but cannot see my score or did not receive my certificate. It looks like I have not done... (continued)

Ruckus Unleashed

TECHNOLOGY AS SETTING Ruckus Unleashed ?

No Power ruckus r700

Hello, first of all i want to say i am a newbie at this chapter with routers but I have a problem. I have a ruckus r700 and whe. I plug The internet cable its not working, but The... (continued)

Ruckus R720 Errors

Running a Ruckus R720 (106.0.0.99.1363) as a standalone unit and everything seems to be running fine from a WiFi perspective. That being said every 5 seconds or so I am seeing the... (continued)

Ruckus 7731 and P300

Hello everyone ,
I want to connect 3 School buildings by using wireless bridge (7731 OR P300) the distance between one and another about 100m ,also I want to use APs in the Schools'... (continued)

Ruckus AP Query

hi, Recently i got   a mail  from  Ruckus about the  Certificate  please let me know what is  exactly that and how to  use it.

can ruckus 2942 upgrade with "USB to RS232 TTL Converter Module"?

Passed Ruckus Sales Expert Exam did not get Certificate

Hello..
I appeared for the Ruckus Sales Expert (REx) exam and passed with 80% score but due to some screwup cannot see my score or did not receive my certificate.
Any way to get my... (continued)

How to define the EOL/EOS date of Ruckus software support?

I have read the knowledge base article #1322 titled "How long will Ruckus Support my products?". There is a description about the EOL/EOD date but no definition. How to be defined... (continued)

can i use ruckus local database user for authentication wpa2 psk enterprize?

what is RF Power output value in any ruckus access point datasheet?

what is RF Power output value in any ruckus access point datasheet? is the gain already included in that value? for reference take r600 ap it has rf output power 27dBm and gain 3dBi. so... (continued)

When did Ruckus stop shipping mounting hardware with outdoor access points?

No mounting hardware with T610 access points?

Ruckus Captive Portal Integration with SQL Server Database

Is it possible to integrate Ruckus with MS SQL server database to get the authentication?Eg.VIP-WiFi > VIP Users are
those who have an unique membership number;

They
... (continued)

Ruckus SmartZone 100 Version 3.6.2.0.78 - 'Airtime Detail' button BUG

I have a problem with my SZ100.I was trying to see pie chart in Dashboard > Performace > Airtime Utilization > Button 'Airtime Detail', but after click the button, nothing... (continued)

Powering up Ruckus T750

Dears,Regarding powering Ruckus T750, could any one explain to me the difference between,Poe 802.3bt class 7 and AC Power ?what is SFP+ and Ethernet Backhual ?Image... (continued)

Ruckus 7341-U act as repeater

HelloCan a Ruckus 7341-U act as repeater/network extender?not accesspoint rkscli: get versionRuckus 7341-U Multimedia Hotzone Wireless APVersion: 100.1.0.0.432Thanks

Ruckus ZD1200 Reports

Hi!About reort of ZD1200, refer internet traffic trend, its only possible to take a 24h report? I need a mouth report for study and upgrade of my AP's pool.I have one ZD1200 and R310,... (continued)

Ruckus T301s Signal Distance

I need a Signal Range in Kilometers. Access Point T301s.Is there a country with custom / full power?Nanostation always shows the range on the website and in the datasheet :/

Ruckus Wifi Client Whitelist

I have an Amazon Dot that we want to connect to the Guest network, but the guest network requires a portal page. How can I allow this one device to connect and not have to accept the... (continued)

mqtt ruckus smartzone

I have tested out mosquitto an open source implementation of mqtt protocol. The protocol runs over tcp/ip protocol. In the source code, there are 3 components.1> mosquitto server. It... (continued)

Ruckus Cloud website down?

Is the Ruckus Cloud website degraded for anyone else? All customers' devices are "disconnected" and website is in a read-only mode for me and my coworker.

Ruckus h510 update 200.9 error

I have ruckus  unleashed setup (r710+h510) in my home. They have wired connection - no meshI try to upgrade to 200.9 firmware, but on h510 it cant download image with following... (continued)

Ruckus ZonePlanner

Hi there,I would like to know if someone can assist me by helping me check my RF environment with 16/6 Ruckus APs. I unfortunately haven't purchased Ruckus ZonePlanner because I usually... (continued)

I am new to Ruckus products

I am trying to configure a R500 FlexZone. I see island-250E10 in my wifi, when I try to connect to it I use the sp-admin for the pw but it says incorrect pw. I am new to Ruckus and need... (continued)

Ruckus Cloud - KFM only Error

Since the weekend I have been unable to log into the Cloud dashboardhttps://cloud.ruckuswireless.com/redirector?region=EUI only get "KFM only" displayed.I have tried using another... (continued)

auto connect ruckus AP r310

i haved 7 ap in my house, without controller.if i connected 1 ap in living room , and move to another room (Gym room), distance between 4 meter, i still conected ssid in the living room... (continued)

ruckus vf2825 upgrade to 5.3

Hello,On the official page I saw new version for vf2825 - the version is 5.3. I follow the manual for upgrade, but the upgrade failed. Description of error: control file download... (continued)

VOIP Ruckus network

Can you help me improve VOIP in my network, I have around 20 ruckus switches that are connected to one core switch. Now, users are complaining that they have a problem with the voice... (continued)

No Ruckus unleashed app

Hello I am trying to download the Ruckus Unleashed app for IOS. However when I go to search for it it can’t be found.,