How-To Hub: Virtual SmartZone Submit your own How-To ideas and feedback. 

Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common Virtual SmartZone (vSZ) issues.



Installing SmartZone and Virtual SmartZone
Videos Knowledge Base Articles
Installing Virtual SmartZone on ESXi
vSZ installation on Amazon Web Service (AWS)
Installing vSZ on Windows Hyper-V
How to confirm the successful installation of the vSCG/vSZ
Installing vSZ on Google Cloud
Issues installing vSZ .ova file
Installing vSZ on Amazon Web Services

Installing vSZ on KVM using CentOS 7


Installing Virtual SmartZone-Data Plane
Videos Knowledge Base Articles Technical Documentation
Installing Virtual SmartZone-Data Plane (vSZ-D) on an ESXi Server and Connecting to vSZ
Connecting vDP to vSZ
SmartZone Data Plane Configuration Guide


Virtual SmartZone-Data Plane (vSZ-D) Quick Setup Guide

Upgrading SmartZone and Virtual SmartZone
Videos Knowledge Base Articles Technical Documentation
Upgrading SmartZone and Virtual SmartZone SmartZone Pre-check Scripts for Data Migration Upgrades Ruckus SmartZone Upgrade Guide, Release 5.1.1

SZ 3.5 Signature Pack file upload failure

How to downgrade SZ/SCG to previous version

Unable to upgrade vSCG cluster due to support license expiry

Insufficient AP support licenses warning message while upgrading SmartZone

Upgrading a Virtual SmartZone Cluster
Videos Knowledge Base Articles Technical Documentation
Upgrading a Virtual SmartZone Cluster
Unable to upgrade vSCG cluster due to support license expiry
Ruckus SmartZone Upgrade Guide, 5.1



Upgrading Virtual SmartZone-Data Plane (vSZ-D)
Videos Knowledge Base Articles Technical Documentation
Upgrading Virtual SmartZone-Data Plane Using the GUI
Upgrading vDP via GUI
Ruckus SmartZone Upgrade Guide, 5.1
Upgrading Virtual SmartZone-Data Plane Using the CLI

Register an AP with SmartZone or Virtual SmartZone
Videos Knowledge Base Articles Technical Documentation
Manually Registering an AP to SmartZone Registering an AP with vSCG/SCG

APs fail to join vSZ from remote location over WAN

Migrating Access Points (APs) from ZoneDirector to SmartZone
Videos Knowledge Base Articles
Migrating APs from ZoneDirector to SmartZone Migrating AP's from ZD to SZ 3.5

Queries on migrating mesh APs from ZD to SZ

ZD managed AP's fail to update configuration after joining vSZ


Configuring a Virtual SmartZone (vSZ) Cluster
Videos Knowledge Base Articles Technical Documentation
Configuring a Virtual SmartZone Cluster
VSZ unable to form a cluster in AWS cloud platform
"Configure the Cluster Settings" section in the Ruckus Virtual SmartZone Getting Started Guide



Updating the Management VLAN of an AP Using SmartZone or the AP CLI
Videos Knowledge Base Articles Technical Documentation
Updating the Management VLAN of an AP Using SmartZone or the AP CLI
Configure management VLAN on AP via CLI
"Working with Access Points" section in the SmartZone and Virtual SmartZone Administrator Guide



Troubleshooting SmartZone: Packet Capture on Managed APs
Videos Knowledge Base Articles Technical Documentation
Troubleshooting SmartZone: Local and Remote Packet Capture
Packet Captures through Ruckus APs
"Configuring Packet Capture for APs" section in the SmartZone and Virtual SmartZone Administrator Guide


For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.

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