How-To Hub: Virtual SmartZone | Submit your own How-To ideas and feedback. ![]() |
Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common Virtual SmartZone (vSZ) issues. |
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Videos | Knowledge Base Articles | Technical Documentation |
Installing Virtual SmartZone-Data Plane (vSZ-D) on an ESXi Server and Connecting to vSZ |
Connecting vDP to vSZ |
SmartZone Data Plane Configuration Guide |
Virtual SmartZone-Data Plane (vSZ-D) Quick Setup Guide |
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Videos | Knowledge Base Articles | Technical Documentation |
Upgrading SmartZone and Virtual SmartZone | SmartZone Pre-check Scripts for Data Migration Upgrades | Ruckus SmartZone Upgrade Guide, Release 5.1.1 |
SZ 3.5 Signature Pack file upload failure | ||
How to downgrade SZ/SCG to previous version | ||
Unable to upgrade vSCG cluster due to support license expiry | ||
Insufficient AP support licenses warning message while upgrading SmartZone |
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Videos | Knowledge Base Articles | Technical Documentation |
Upgrading a Virtual SmartZone Cluster |
Unable to upgrade vSCG cluster due to support license expiry |
Ruckus SmartZone Upgrade Guide, 5.1 |
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Videos | Knowledge Base Articles | Technical Documentation |
Upgrading Virtual SmartZone-Data Plane Using the GUI |
Upgrading vDP via GUI |
Ruckus SmartZone Upgrade Guide, 5.1 |
Upgrading Virtual SmartZone-Data Plane Using the CLI |
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Videos | Knowledge Base Articles | Technical Documentation |
Manually Registering an AP to SmartZone | Registering an AP with vSCG/SCG | |
APs fail to join vSZ from remote location over WAN |
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Videos | Knowledge Base Articles |
Migrating APs from ZoneDirector to SmartZone | Migrating AP's from ZD to SZ 3.5 |
Queries on migrating mesh APs from ZD to SZ | |
ZD managed AP's fail to update configuration after joining vSZ |
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Videos | Knowledge Base Articles | Technical Documentation |
Configuring a Virtual SmartZone Cluster |
VSZ unable to form a cluster in AWS cloud platform |
"Configure the Cluster Settings" section in the Ruckus Virtual SmartZone Getting Started Guide |
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Videos | Knowledge Base Articles | Technical Documentation |
Updating the Management VLAN of an AP Using SmartZone or the AP CLI |
Configure management VLAN on AP via CLI |
"Working with Access Points" section in the SmartZone and Virtual SmartZone Administrator Guide |
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Videos | Knowledge Base Articles | Technical Documentation |
Troubleshooting SmartZone: Local and Remote Packet Capture |
Packet Captures through Ruckus APs |
"Configuring Packet Capture for APs" section in the SmartZone and Virtual SmartZone Administrator Guide |
For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.