| How-To Hub: Virtual SmartZone | Submit your own How-To ideas and feedback.  |
| Select a topic to browse videos, knowledge articles, and technical documentation addressing some of the most common Virtual SmartZone (vSZ) issues. |
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 Installing Virtual SmartZone-Data Plane |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Installing Virtual SmartZone-Data Plane (vSZ-D) on an ESXi Server and Connecting to vSZ |
Connecting vDP to vSZ |
SmartZone Data Plane Configuration Guide |
| Virtual SmartZone-Data Plane (vSZ-D) Quick Setup Guide | ||
| Upgrading SmartZone and Virtual SmartZone |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Upgrading SmartZone and Virtual SmartZone | SmartZone Pre-check Scripts for Data Migration Upgrades | Ruckus SmartZone Upgrade Guide, Release 5.1.1 |
| SZ 3.5 Signature Pack file upload failure | ||
| How to downgrade SZ/SCG to previous version | ||
| Unable to upgrade vSCG cluster due to support license expiry | ||
| Insufficient AP support licenses warning message while upgrading SmartZone | ||
 Upgrading a Virtual SmartZone Cluster |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Upgrading a Virtual SmartZone Cluster |
Unable to upgrade vSCG cluster due to support license expiry |
Ruckus SmartZone Upgrade Guide, 5.1 |
| Upgrading Virtual SmartZone-Data Plane (vSZ-D) |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Upgrading Virtual SmartZone-Data Plane Using the GUI |
Upgrading vDP via GUI |
Ruckus SmartZone Upgrade Guide, 5.1 |
| Upgrading Virtual SmartZone-Data Plane Using the CLI | ||
| Register an AP with SmartZone or Virtual SmartZone |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Manually Registering an AP to SmartZone | Registering an AP with vSCG/SCG | |
| APs fail to join vSZ from remote location over WAN | ||
| Migrating Access Points (APs) from ZoneDirector to SmartZone |
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| Videos | Knowledge Base Articles |
| Migrating APs from ZoneDirector to SmartZone | Migrating AP's from ZD to SZ 3.5 |
| Queries on migrating mesh APs from ZD to SZ | |
| ZD managed AP's fail to update configuration after joining vSZ | |
| Configuring a Virtual SmartZone (vSZ) Cluster |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Configuring a Virtual SmartZone Cluster |
VSZ unable to form a cluster in AWS cloud platform |
"Configure the Cluster Settings" section in the Ruckus Virtual SmartZone Getting Started Guide |
| Updating the Management VLAN of an AP Using SmartZone or the AP CLI |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Updating the Management VLAN of an AP Using SmartZone or the AP CLI |
Configure management VLAN on AP via CLI |
"Working with Access Points" section in the SmartZone and Virtual SmartZone Administrator Guide |
 Troubleshooting SmartZone: Packet Capture on Managed APs |
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| Videos | Knowledge Base Articles | Technical Documentation |
| Troubleshooting SmartZone: Local and Remote Packet Capture |
Packet Captures through Ruckus APs |
"Configuring Packet Capture for APs" section in the SmartZone and Virtual SmartZone Administrator Guide |
For product support information and details on contacting the Support Team, go to https://support.ruckuswireless.com/contact-us.